Delivery UK Delivery International Back Orders Refunds & Returns You can request a return by emailing.
It's really quick and easy to use via the internet - and the form will
prompt you to input all the information we need to know. Please note
that electrical parts can NOT be returned.
Our aim is to offer friendly honest advice, if you have a question
please email shop@ajsutton.co.uk
Most of our deliveries are carried out by Parcelforce, the state-owned
parcel delivery company which is part of Consignia. Note that very small
value items are often sent by normal Royal Mail 1st Class Post. All items
should be with you in less than 5 days subject to availability.
International order will be shipped via UPS or DHL, we can
not give specific delivery times for these orders. However they should
leave us within 2 working days.
All ordered items will automatically be back ordered if they
are not available from stock. You will be sent an email informing you
of the likely delivery timescale.
We hope that you are pleased with your purchase. However, we
understand that there are occasions when you need to return goods to
us.
Payment We also accept payment via cheques drawn on a UK bank. All cheques
should be made payable to A.J.Sutton and posted along with a print out
of the shopping basket to; 86 cuckoo ave, london, W7 1BN.
We accept all the major credit/debit cards excluding American Express,
Visa Electron, Diners Club, JCB, and Discover. The reasons for non-acceptance
of the above cards is normally due to these companies not offering 'UK
retailer merchant services', which means it's not possible for us to
accept them, rather than any deliberate rejection by us.
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